Privacy & Cookie Policy

About our Privacy & Cookie Policy

The information you provide to Digital Experts UK Limited in order to receive our services may include information such as your name, email address, postal address, telephone / mobile number and date of birth.

We may also collect, store and use the following kinds of personal data:

  • information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
  • information relating to any transactions carried out between the customer and Digital Experts UK Limited regarding this website and information relating to any services you may request;
  • Any further information you may wish to send in order to register with us.

Any information you send to us may also be used for the following purposes:

  • To send statements and invoices to you, and collect your payments.
  • To monitor and improve our website and customer services.
  • market research, including depersonalised statistical analysis of user behaviour.
  • To personalise your online Digital Experts UK Limited's experience.

Any information you send to us may also be used for the following purposes:

  • To send you newsletters regarding your chosen services.
  • To send you general non-marketing communications;
  • To send you information about our services, events and special offers, which we feel might be of interest to you even for some time after you are no longer a Digital Experts UK Limited customer.
  • To the extent that we are required to do so by law;
  • In connection with any legal proceedings or prospective legal proceedings;
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

We will take every possible technical and organisational precaution to prevent the loss, misuse or alteration of your personal information by storing your information from password- and firewall- protected servers. All electronic transactions you make to or receive from us will be encrypted nonetheless, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

We capture your personal information over a secure link using recognized industry standard Secure Sockets Layer (SSL) technology which encrypts the data whilst passing it over the web. This will be indicated on most browsers by a lock in the status bar at the bottom of the screen.

Firewalls are used to block unauthorized traffic to the servers and the actual servers are locked in a secure location which can only be accessed by authorized personnel.

Please note that we use "Cookies" on the Site. A cookie is a software application that tracks our users' navigation of the Site and stores that information on their hard drives. This allows us to understand our users' habits and preferences which enable us to customize our services for our users to provide an enhanced user experience. We may, for instance, use cookies to store registration information so that you do not have to provide it to us on subsequent visits.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies and how to disable them altogether. However, cookies allow you to take full advantage of our website and we strongly recommend that you leave them turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

The Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed. You can find more information about cookies at:

  • www.allaboutcookies.org
  • www.youronlinechoices.eu

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

Except as provided in this privacy policy, we will not provide your information to third parties.

This privacy policy may be updated on our web site from time-to-time.

You have the right to instruct us to discontinue your information for any of the purposes mentioned above with the exception of the insurance products we are providing on behalf of our underwriters.

If any of your personal information requires updating, please inform us immediately thus ensuring a continuation of our user friendly service to you.

Any queries or comments about this Privacy Notice should be sent to customersfeedback@digitalexpertsuk.co.uk or to

Customer Relations
Digital Experts UK Limited
2 Station Road,
London
E12 5BT